Is my information kept confidential?
Yes. Your privacy and anonymity are our highest priorities. All interactions are confidential and never shared with third parties.
What details are shared with my coach?
Only the nickname you choose is visible to your coach. Your real name, contact details, or any other personal information will never be disclosed.
Who has access to my data?
Only Sezo Atma’s secure system has access to your information. It is used solely to provide you with services and is not shared with anyone else.
Sessions
What is a session?
A session is a single interaction with our support team through an audio call.
How long is a session?
Each session lasts 40–60 minutes.
What is the cost of a session?
Sessions are affordably priced, with clear rates shown before you book. For exact rates, please click on the “Find a Coach” tab.
Can I schedule a session?
Yes, you can click on the “Find a Coach” tab on this website.
Alternatively, contact us on +91 82194 75204 or email Info@sezoatma.com and we’ll help arrange a time that works best for you.
Refunds & Payments
Do you offer refunds?
Refunds are not generally provided. However, specific exceptions are outlined under our Terms and Conditions. Please review them for full details.
What payment methods do you accept?
We currently accept payments through Razorpay, debit/credit cards, and UPI.
Support & Resources
What kind of support do you offer?
We provide emotional support, self-reflection tools, and guided resources to help you through challenges. Our support is not about fixing you—it’s about holding space for you to see yourself more clearly.
Can I get help for a specific issue?
Yes. Whether it’s stress, relationships, identity, or personal growth, reach out and we’ll connect you with the right support.
Technical Issues
What if I experience technical problems?
If you run into any issues while using Sezo Atma, contact us and we’ll resolve them as quickly as possible.
Is my data secure?
Yes. We use secure systems, encrypted communication, and strong data protection measures to keep your information safe.
Emergency Situations
What if I’m in immediate danger?
Please call your local emergency services or a crisis hotline immediately.
Do you provide crisis support?
While we are here for emotional support, we are not a substitute for emergency services. If you’re in crisis, reach out to emergency professionals first.
Miscellaneous
Can I share my experience with Sezo Atma?
Yes. We welcome your feedback—it helps us grow and continue supporting others.
